Privacy Policy

1. Who We Are and Scope of this Policy

Kariaplanet Inc. is the organization responsible for the personal information described in this Privacy Policy, unless another entity is expressly identified at the time of collection.

This Privacy Policy applies to personal information collected through Kariaplanet websites, applications, online services, customer support channels, payment and subscription processes, marketing activities, recruitment activities, and related business operations.

In this policy, "personal information" means information about an identifiable individual, including information that can reasonably be linked to an individual. Personal information does not generally include business contact information used solely to communicate with an individual in their business capacity, where applicable law excludes that information.

2. Accountability and Privacy Officer

Kariaplanet is accountable for personal information under its control, including information transferred to service providers for processing on our behalf.

We have designated a Privacy Officer to oversee privacy compliance, respond to access and correction requests, and handle privacy questions or complaints.

Privacy Officer contact: privacy@kariaplanet.com. Mailing address: Kariaplanet Inc., 120 Norfinch Drive, North York, Ontario, Canada.

3. Personal Information We Collect

We collect personal information directly from you, automatically through your use of our services, and from third parties where permitted by law or with your consent.

Depending on your interaction with Kariaplanet, we may collect the categories of personal information described below.

3.1 Categories of Personal Information

4. How We Collect Personal Information

We collect personal information when you provide it to us, including when you create an account, complete a form, subscribe to a service, contact support, request information, respond to surveys, participate in promotions, apply for employment, or otherwise communicate with Kariaplanet.

We collect certain technical and usage information automatically through cookies, pixels, log files, analytics tools, and similar technologies. See Section 10 for more information about cookies and tracking technologies.

We may also receive personal information from service providers, payment processors, business partners, advertising or analytics partners, public sources, referrals, and recruitment platforms where permitted by law.

5. Purposes for Collection, Use and Disclosure

Kariaplanet collects, uses, and discloses personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and only as permitted by applicable law.

We may use personal information:

• To provide, operate, maintain, secure, and improve our services.
• To create and manage accounts and authenticate users.
• To process payments, subscriptions, invoices, refunds, and related transactions.
• To provide customer support, personalize user experience, and send service notices.
• To respond to inquiries and perform analytics and product improvement.
• To protect against fraud, misuse, security incidents, and unauthorized access.
• To comply with legal, regulatory, tax, accounting, and contractual obligations.
• To enforce our agreements and policies.
• To manage recruitment and employment applications.
• To send marketing communications where permitted by law.

If we intend to use personal information for a new purpose that is not reasonably related to the original purpose, we will obtain consent where required by law.

6. Consent

Kariaplanet obtains consent for the collection, use, and disclosure of personal information except where collection, use, or disclosure without consent is permitted or required by law.

Consent may be express or implied, depending on the sensitivity of the information and the reasonable expectations of the individual. Express consent will generally be requested for sensitive information, certain marketing communications, and certain cookies or tracking technologies.

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services. To withdraw consent, contact us at privacy@kariaplanet.com or use the unsubscribe or preference tools provided in our communications.

7. Marketing Communications and CASL Compliance

Where Kariaplanet sends commercial electronic messages, we will do so in accordance with CASL and other applicable laws. This means we will obtain express or implied consent where required, identify Kariaplanet as the sender, provide contact information, and include a functioning unsubscribe mechanism.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us. Even after you unsubscribe from marketing communications, we may continue to send transactional, account, security, legal, or service-related messages where permitted by law.

8. Disclosure of Personal Information

We do not sell personal information. We may disclose personal information to service providers, contractors, payment processors, hosting providers, analytics providers, email delivery providers, customer support providers, professional advisers, auditors, insurers, regulators, law enforcement, or other parties where permitted or required by law.

We may disclose personal information in connection with a business transaction, such as a merger, financing, sale, reorganization, transfer of assets, insolvency, or due diligence process, provided appropriate confidentiality and privacy safeguards are used.

Where service providers process personal information on our behalf, we use contractual or other measures designed to require them to protect personal information and use it only for authorized purposes.

9. Service Providers and Technology Partners

Kariaplanet may use third-party service providers to support website hosting, data storage, payment processing, email delivery, analytics, customer relationship management, security monitoring, support ticketing, recruitment, and similar business functions.

Examples of service providers may include cloud hosting providers, payment processors, analytics tools, customer support platforms, email marketing platforms, productivity tools, and recruitment systems. Kariaplanet should maintain an internal vendor inventory identifying the specific service providers used, the categories of personal information processed, the processing location, retention period, and contractual safeguards.

If Kariaplanet uses artificial intelligence or machine learning tools to support service delivery, content generation, support, analytics, or product improvement, Kariaplanet will assess the privacy risks, limit the data shared to what is necessary, implement safeguards, and provide additional notice where required by law.

10. Cookies, Analytics and Similar Technologies

Our website may use cookies, pixels, local storage, software development kits, and similar technologies to operate the site, remember preferences, secure accounts, measure performance, understand usage, improve services, and support marketing or advertising where permitted.

Some cookies are necessary for the website or service to function. Other cookies, such as analytics, personalization, advertising, or social media cookies, may require consent depending on the nature of the technology and applicable law.

You can manage cookies through your browser settings and, where available, through our cookie banner or preference centre. Disabling cookies may affect site functionality.

11. Cross-Border Processing and Transfers

Kariaplanet is a Canadian company. Personal information may be stored or processed in Canada or in other jurisdictions where Kariaplanet, its affiliates, or service providers operate.

Where personal information is transferred outside your province, territory, or country of residence, it may be subject to the laws of the receiving jurisdiction, including lawful access by courts, law enforcement, national security authorities, or regulators.

Kariaplanet uses contractual, technical, administrative, and organizational safeguards designed to protect personal information when it is processed by service providers, including service provider due diligence and contractual privacy protections where appropriate.

12. Security Safeguards

Kariaplanet uses reasonable physical, organizational, and technical safeguards appropriate to the sensitivity of the personal information under its control. These safeguards may include access controls, encryption, secure authentication, network and application security controls, logging and monitoring, employee confidentiality obligations, staff training, vendor controls, and incident response procedures.

No method of transmission or storage is completely secure. Kariaplanet cannot guarantee absolute security, but we take reasonable steps to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, modification, and disposal.

13. Retention and Deletion

Kariaplanet retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to provide services, to comply with legal, regulatory, tax, accounting, employment, and reporting obligations, to resolve disputes, to enforce agreements, and to maintain appropriate business records.

Retention periods vary depending on the type of information and the context. When personal information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with applicable law and internal retention practices.

If you request deletion of your personal information, we will respond in accordance with applicable law. We may retain certain information where permitted or required by law, including for legal compliance, dispute resolution, fraud prevention, security, audit, or legitimate business recordkeeping purposes.

14. Individual Rights and Choices

Subject to applicable law, you may request access to the personal information we hold about you and request correction of inaccurate or incomplete personal information.

You may also ask questions about our privacy practices, withdraw consent where processing is based on consent, opt out of marketing communications, request information about our use of service providers, or submit a privacy complaint.

To protect privacy and security, we may need to verify your identity before responding to a request. We will respond within the time required by applicable law. In some cases, access or correction may be limited by law, including where disclosure would reveal personal information about another individual, confidential commercial information, solicitor-client privileged information, or information generated in a formal dispute resolution process.

15. Children and Minors

Kariaplanet services are not intended for children under the age of majority unless expressly stated. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us without appropriate consent, contact privacy@kariaplanet.com and we will take reasonable steps to address the matter.

16. Employment and Recruitment Privacy

If you apply for a position with Kariaplanet, we collect and use recruitment information to assess your application, verify qualifications, communicate with you, conduct interviews, obtain references where permitted, comply with legal obligations, and manage the hiring process.

If you are not selected, we may retain recruitment records for a reasonable period to manage future opportunities, comply with legal obligations, and defend against potential claims. You may contact us if you wish to update or request deletion of your recruitment information, subject to legal and operational requirements.

17. Quebec Privacy Requirements

If Kariaplanet carries on business in Quebec or collects personal information from individuals in Quebec, additional requirements may apply under Quebec private-sector privacy law, including requirements related to privacy governance, transparency, privacy impact assessments for certain projects or transfers, confidentiality incidents, consent, and individual rights.

Where applicable, Kariaplanet will identify a person responsible for the protection of personal information, maintain governance practices proportionate to the nature and scope of its activities, and provide additional notices or choices as required.

18. International Users

Kariaplanet is based in Canada. If you access our services from outside Canada, you understand that your personal information may be collected, used, disclosed, stored, and processed in Canada or other jurisdictions. If GDPR, UK GDPR, or other international privacy laws apply, Kariaplanet will provide additional rights and notices as required, including information about lawful bases for processing, international transfer mechanisms, and supervisory authority complaint rights where applicable.

19. Third-Party Websites and Links

Our services may contain links to websites, platforms, or services operated by third parties. Kariaplanet is not responsible for the privacy practices, content, or security of those third-party services. We encourage you to review the privacy policies of any third-party websites or services you visit.

20. Changes to this Privacy Policy

Kariaplanet may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or services. We will post the updated version on our website and update the effective date. Where required by law, we will provide additional notice or obtain consent for material changes.

21. Contact Us

For privacy questions, access or correction requests, consent withdrawals, complaints, or inquiries about this Privacy Policy, contact:

If you are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator.